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Industry Benchmarking
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Business Systems Development
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Comparative Trend Analysis
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Industry Seminars and Classroom Training
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The Customer Business Development Program has
been implemented as a value added customer service of the Wesco
Group. The program has the primary purpose of working closely
and privately with individual shops to guide them in increased
production and management efficiency. Planned and monitored
improvements are a prominent aspect of this customer orientated
program. The program is based on unique but practical tips and
information for every facet of shop operations. Obtaining
increased sales with maximum profits is the major customer
benefit.
What is
available?
We offer to you consulting services,
business analysis reports, training and seminar presentations by
in-house and expert industry consultants.
How do we do it?
We collect data from your business to accurately benchmark your
shop against industry standards.
What do we measure?
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Production Efficiency
Parts to Labor Ratio
Average Sales Per Estimator
Percentage of Estimates Sold
Average Repair Order Amount
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Sales Per Production Employee
Total Sales by Revenue Producing Area
Gross Profits by Revenue Producing Area
Gross Profit Per Technician Clock Hour
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What Training is
available?
Wesco makes regularly scheduled seminars and
workshops available at the training facility in Mountlake
Terrace, WA.
Industry Related Programs
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Sales & Estimating
Polices & Job Descriptions
Production Management
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Profit Guidelines & Performance Measurement
Administrative Systems & Procedures
Innovative Leading-Edge Management Tools
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Personal Growth Programs
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Leadership Skills
Conflict Resolution
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Negotiating Skills
Exceptional Customer Service
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Our concern is for your Total Optimum
Performance so that in the race against time you can match
quality & customer satisfaction with maximized profits. Contact
your Wesco representative for further information |
